Microsoft Team suffered a fall this week in Europe. However, the failures occurred only in the morning hours. The services of the tool were restored normally during the course of the day. Microsoft Teams is Microsoft’s document sharing, chat, and video collaboration tool. The crash coincided with the access of thousands of workers to the service. Users were trying to work remotely from their homes. As an alternative in the midst of the current Coronavirus pandemic.
The COVID-19 forced thousands of users around the world to use Team. Or similar teleworking tools. Thanks to this the tool had a sudden increase of users. This was probably the reason for the difficulties. The European users who used Team on March 16th reported the inconvenience. The tool presented problems with file sharing. Also, chats stopped working. And in some cases, the Team showed an error screen without any further information.
Subsequently, Microsoft expressed awareness of the situation. Through Teams’ Twitter account they claimed to be aware of the problems and were investigating them. Also, the company asked for “patience”, until a solution could be found.
We’re investigating messaging-related functionality problems within Microsoft Teams. Please refer to TM206544 in your admin center for further details.
@MSFT365Status
Microsoft Teams suffered a fall in Europe: Chaos at COVID-19
Because of the COVID-19 pandemic, many companies sent their employees to work at home. As a result, most communicate using services such as Microsoft Teams. Even schools use the tool to provide distance education. Correspondingly, Microsoft announced that it would grant free subscription to Team for 6 months. The company took this measure to help with the employment crisis in the face of COVID-19.
The service is experiencing the second problem of the year. Previously, Microsoft Teams suffered a fall last month. Because Microsoft forgot to renew an SSL key security certificate. Microsoft finally solved the problem after three hours of the crash. Although Team has been offering Teleworking tools for years. This collapse shows that there are details to be solved. We are confident that the difficulties have been definitively solved. So that many companies and schools continue to use this alternative to the COVID-19.
